Your ARS BOD Representative starts each morning before your office ever opens! They work through open service tasks, flag action items, handle late payment outreach, and make sure nothing gets missed. It is the consistent, behind-the-scenes support that keeps your agency running the way it should.
We believe in the impact a BOD Representative has on your business. Count on us to ensure your Rep is licensed, well-trained, and ready to help!
While each agency’s needs are unique, all BOD Representatives are trained in core tasks essential to agency operations. We ensure they possess the up-to-date skills and expertise needed to deliver outstanding support to your office.
Every morning, your BOD Rep works through:
Each is reviewed on a 24-hour cycle so your team starts the day with a clean, current picture.
Your in-house team can assign tasks directly to the BOD Rep to make sure apps and changes process correctly. No dropped balls, no guesswork!
When supporting documents are still needed, your BOD Rep sends up to 2 text reminders to the customer, clearly communicating what is outstanding and keeping the process moving.
Before a cancellation happens, your BOD Rep takes action: Account Closings, Balance Due Cancellations, MTG Cancellation Notices: up to 2 text messages and a final phone call, all prior to the cancellation date.
Your customers hear from your agency first.
My BOD Rep has done so much to help us get back on track from a servicing standpoint. She has really changed the way I run my business. Our efficiency has been through the roof.
Customers don’t realize she is remote — she is truly an extension of my team. If there are any issues, my BOD Rep contacts me directly to rectify them.
It has allowed my team to focus on deepening our client relationships by taking a lot of the workload off us.
Out of sight, out of mind. My BOD Rep does the job to perfection, and I’ve never had an issue with the work. She has only added to my team in a positive way.
The huge benefit is being able to tailor the service to match our current office processes and of course knowing that the work is being completed daily. We have noticed a big difference in having problems dealt with efficiently and quickly. Communication with my BOD Rep is great and she never hesitates to reach out with questions — but there are very few!
My BOD Rep has consistently demonstrated exceptional performance. She excels in managing tasks efficiently, ensuring everything is completed with a high level of quality and timeliness. Her communication skills stand out as a significant asset — she is approachable, responsive, and proactive in addressing any issues that arise. Her dedication, reliability, and strong communication abilities make her an invaluable member of our team.
My BOD Rep is a BLESSING. She is so incredible, smart, dependable, and resourceful. She is part of our team and plays an extremely important role. We are blessed to have her and anybody that works with her is lucky. I wouldn’t trade her for my biggest customer.
When we get into the office, our BOD items are already handled. This makes it so much easier to tackle the day’s activities.
Our team delivers not only exceptional service, but also exceptional BOD Representatives. We aim to create remote work opportunities while helping agencies streamline their administrative tasks. With a one-time, upfront setup cost and flexible pricing based on household count, you’ll save both time and money, maximizing your efficiency.
Whether you are ready to hire a BOD Representative or interested in joining our team, we would love to connect! Enroll today or apply below to become a part of the ARS family.