Agency Resource Solutions is a family-run company with decades of insurance agency experience and 5,000+ clients nationwide. Recognizing a nationwide need for skilled help, we have created a seamless solution providing fully trained and licensed Remote Team Members for your agency without the hassle of the hiring process. Today, our 1,500+ Remote Team Members support agencies nationwide.
ARS is brought to you by founder Melanie Yeatts, her daughter Chasity Hawkins, son-in-law Paul Hawkins, and longtime trusted friends and employees, Beth Toth and Tara Collins.
Our mission is to empower agents and their teams through services that transform agencies, while also providing remote work opportunities that enable individuals to professionally flourish and be present for their families.
We love helping agents and want to see you grow and succeed. Learn more about our different ARS Services!
Your BOD Representative handles your BOD open service tasks, customer retention via late payment follow-ups, supporting documents, and underwriting requests daily.
Your Executive Sidekick is your right-hand support who manages your inbox, calendar, reports, and other administrative tasks, freeing up your valuable time so you can focus on growing and scaling your business.
Your Financial Support Sidekick assists in IPS platforms, prepares Life/Health proposals, submits applications, tracks underwriting, manages claims, sets appointments, and much more!
Meet the experts who built ARS. Our team is dedicated to delivering outstanding customer service and exceeding your expectations. We share a common goal: providing top-tier administrative support for agents across the US.
30-years of agency experience, military wife, and entrepreneurial powerhouse, Melanie is the founder of ARS.
The very first Remote Team Member for ARS, licensed attorney with 10-years of agency experience, and CEO of ARS. Chasity has been instrumental in ARS’s growth and success and continues Melanie’s legacy in providing service to thousands of clients and Remote Team Members.
Paul is an Army veteran, has 20+ year business management expertise, and is our IT systems extraordinaire. He is responsible for the business processes and systems that have allowed ARS to scale and grow throughout the years.
Beth has 30-years of agency experience, is our expert trainer, skilled process developer, and our #1 Sidekick. She brings an unparalleled amount of agency knowledge and experience to the Sidekicks family to give customers the very best service.
With 20+ years of agency experience, Tara is our skilled coordinator and our go to training specialist. She brings the energy and enthusiasm that makes the customer and ARS experience incredible!
With recent agency experience and the ultimate service guru, Jennifer brings her onboarding expertise and all-around awesomeness to our ARS team.
We are beyond excited to welcome April as our Director of Program Support and Executive Assistant to the CEO! With an incredible background in executive support and operations, April brings a wealth of knowledge, organization, and strategic thinking to the team.
Kim has helped ARS for years with our Training and Development and is a cornerstone to the continuous improvement we provide to our Remote Team Members.
Kristen is our Media Director – social media mogul, content extraordinaire, and all-around incredible person. She brings a first-class eye for branding, content, video production, and messaging that can’t be beat!
Beth embodies everything that makes a great Remote Team Member. With a strong background in onboarding and a deep understanding of agency operations, Beth is committed to helping new Remote Team Members integrate seamlessly with their agents. We are lucky to have her expertise and energy on the team!
Chloe brings a wonderful energy and commitment to the ARS team! Her experience as a Service Sidekick experience, gives her first-hand knowledge of what it takes to help ARS and client be successful. We are thrilled to have her on board!
Sarah is an experienced Executive Sidekick with a passion for efficiency and excellence. With an impressive background in executive assistance and a strong commitment to serving others, she ensures a seamless onboarding experience for our clients and their Executive Sidekicks.
We are thrilled to welcome Mitch to the ARS team as our Financial Onboarding Lead! With a heart for service and a wealth of experience in all things financial services and securities, Mitch is the perfect fit for this role.
Anne is Detailed-oriented, organized, and a downright fantastic human being. She assists with all things finances and IT! Anne has been an invaluable member of Team ARS for years.
Ashley is our Executive Assistant to the COO. She brings a wealth of knowledge and an incredible service mindset!
Hillary is our Recruiting Assistant and comes with a wealth of recruiting and management experience. She is also an Executive Sidekick and has an amazing love for service!
Courtney has a wealth of Client Success knowledge and is a wonderful addition to the team with a heart for service and helping our clients!
Rustie is our Senior Onboarding Specialist and comes with a wonderful career of service and executive assistant experience. Cool, calm, and wonderful to work with, Rustie pours into our clients and Remote Team Members!
Nick is our newest hire as an Onboarding Specialist and comes to Team ARS with an awesome heart for service and excellence for our clients and Remote Team Members!
Christine is our newest hire as an Onboarding Specialist and comes to Team ARS with an awesome heart for service and excellence for our clients and Remote Team Members!
Lauren is our newest hire as an Onboarding Specialist and comes to Team ARS with an awesome heart for service and excellence for our clients and Remote Team Members!
Logan is our newest hire as an Onboarding Specialist and comes to Team ARS with an awesome heart for service and excellence for our clients and Remote Team Members!
Ashley is our Media Editor extraordinaire! She comes with incredible media and editing talents helping to provide amazing professional results for our team!
Emily is our newest hire as our Receptionist and comes to Team ARS with an awesome heart for service and excellence for our clients and Remote Team Members!
We are proud to offer valuable partnerships that enhance the experience for both Remote Team Members and agents. If you have questions about the benefits these collaborations provide, do not hesitate to reach out–we are here to help.
Trophy Club Consulting is an all-inclusive training program. Helping agents and their team members succeed is their passion. What makes them different is simple. First, their coaches are not overnight success stories. They all produce at the top levels of the industry every year. Second, they teach the same systems they use everyday in our own offices. Finally, they give you and your team the ability to practice the processes LIVE to perfection.
Mivation is a leading provider of innovative solutions for the insurance industry, dedicated to empowering agents and agencies with cutting-edge technology to enhance productivity, drive performance, and maximize profitability. Their core product, Racing Snail, has processed over $1 billion in commissions for our captive agency clients and consumes over 1 million transactions every day.
We know from experience the many steps involved in hiring out of state employees, which is why ARS and Sidekicks trusts Cadence HR to take care of it all! Cadence has helped us seamlessly hire employees in at least a dozen states. They stand ready to share that expertise with your agency!
Good Neighbor Coffee is built on faith, service, and a genuine heart for people, which is exactly why we love partnering with them. They craft smoother, low-acid coffee using a rare infrared roasting process, and a portion of every sale supports local churches and nonprofits. Head over to goodneighborcoffee.com and grab some coffee!
Whether you are looking to add a Remote Team Member to your office or you would like to become a Remote Team Member, we would love to hear from you. We are happy to answer any questions you may have!
