ARS LOGO FULL COLORwhite logo

Frontline Representative

Hire Your Frontline Representative Today

Our Frontline Representatives are trained to do more than just answer the phone—they are the voice of your agency. From answering inbound calls to taking payments and processing real-time service transactions, the Frontline Representatives are ready to create an inviting, efficient experience for every customer interaction. Working 9AM-3PM daily, they are fully trained, licensed, and dedicated to giving your policyholders the perfect first impression.

Join the Waitlist
Book an Informational Call
The ARS Difference

Streamline your business with a Frontline Representative

We believe in the impact a Frontline Representative has on your business. Count on us to ensure your Frontline Representative is licensed, well-trained, and ready to help!

first impression

Great First Impressions, Every Time

Your Frontline Representative is the team member who will handle your incoming calls and be the first impression for your agency. Frontline reps are fully licensed and trained on what to say and how to say it like a warm, inviting professional!

receivable gradient

Taking Payments and Saving Your Team Time

Your Frontline Representative handles taking payments from incoming calls and is trained in ensuring your system is notated the right way, every time.

gather info

Handling Real-Time Service Needs So Your Team Can Execute

Your Frontline Representative is licensed and trained to handle a variety of real-time service needs, so your customers get immediate help and your team can stay focused.

The Part We’ll Play

Typical Frontline Representative Responsibilities

While each agency’s needs are unique, all Frontline Representatives are trained in core tasks essential to agency operations. We ensure they possess the up-to-date skills and expertise needed to deliver outstanding support to your office.

Answering Inbound Calls

First impressions matter. So does having a human answer the phone. The Frontline Representative is your highly trained, professional first impression of your business. They are equipped and ready for all scenarios so your teams can stay focused.

frontline

Taking Payments

Saving time, every time. The Frontline Representative is trained to take payments and make notes in the system for the rest of your team. Consider how much time your in-house team saves when the Frontline Representative takes the calls AND the payments.

take payments

Real-Time Service Assistance

The Frontline Representative is licensed and experienced to handle those immediate customer service needs when they are on the phone. From updating account information to processing changes to live transferring claims and sales items, your Frontline Representative is trained and ready to help!

home service sidekick
Our Frontline Reps Are Your Strongest Support

Direct From Agents

Get Started Today

Hire a Frontline Representative

Join the Waitlist
The ARS Advantage

Save Time and Resources

Our team delivers not only exceptional service, but also exceptional Frontline Representatives. We aim to create remote work opportunities while helping agencies streamline their administrative tasks. With a one-time, upfront setup cost and affordable pricing based on household count, you will save both time and money, maximizing your efficiency.

More About Our Pricing
Book an Informational Call
pricing
Connect With Us

Discover More About Frontline Representatives

Are you interested in hiring a Frontline Representative? Join our waitlist! Interested in becoming a Frontline Representative? Complete our online application!

Join the Waitlist
Become A Frontline Rep